GymbumUK Frequently Asked Questions
Welcome to the GymBumUK Frequently Asked Questions page!
Here, we aim to address your most common queries about our affordable, high-quality gym wear brand. If you don’t find the answer you’re looking for below, feel free to contact us directly for assistance.
1. What makes GymBumUK gym wear different from other brands?
At GymBumUK, we pride ourselves on offering high-quality gym wear at affordable prices. Our products are crafted with premium materials and innovative features like moisture-wicking technology, ensuring optimal performance and comfort during workouts. Additionally, we carefully select other trusted brands to feature in our collection, giving you access to a wide range of stylish, functional fitness apparel in one place.
2. Why are delivery times longer for some orders?
While GymBumUK is a UK-based company, we work with multiple warehouses to manage our inventory efficiently. If an item is temporarily out of stock at our UK warehouse, we may ship it from one of our trusted partner warehouses. This ensures we can provide a wider selection of products without compromising availability. While some items may take a little longer to arrive, we are continually working to streamline our processes and reduce delivery times.
3. How do I determine my size for GymBumUK gym wear?
To find your perfect fit, we recommend referring to our size chart available on each product page. Simply measure yourself and compare your measurements to our size guide to select the appropriate size for your body type.
4. Do you offer international shipping?
Yes, we offer international shipping to select countries. During the checkout process, you’ll be able to see if we ship to your location and the associated shipping costs and delivery times.
5. What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your GymBumUK gym wear, you can return it within 30 days of receipt for a full refund or exchange. For more details, please visit our Returns & Exchanges page.
6. Are your products ethically manufactured?
Yes, we are committed to ethical manufacturing practices. We partner with suppliers who adhere to strict ethical standards and ensure fair labour practices throughout our supply chain.
7. How can I stay updated on new product releases and promotions?
To stay in the loop on the latest news, product launches, and promotions, be sure to sign up for our newsletter. You can also follow us on social media platforms like Instagram and Facebook for real-time updates and exclusive offers.
8. Can I track my order?
Yes, once your order has been processed and shipped, you’ll receive a tracking number via email. Use this tracking number to monitor the status of your delivery.
9. Do you offer wholesale opportunities for retailers?
Yes, we welcome wholesale inquiries from retailers interested in carrying GymBumUK gym wear. Please contact our wholesale department for more information on pricing, terms, and availability.
10. How can I contact customer support?
If you have any further questions or need assistance, our customer support team is here to help. You can reach us via email at support@gymbumuk.com or through our Contact Us page.
11. Can I exchange an item for a different colour or size?
Yes, we offer exchanges for different colours or sizes, subject to availability. Simply follow the instructions on our Returns & Exchanges page to initiate an exchange.
12. Can I receive notifications when an item is back in stock?
Absolutely! If an item is out of stock, visit the product page and sign up for restock notifications. Once it’s available, you’ll receive an email so you can grab it before it sells out again.
13. Can I place an order for an item that’s currently out of stock or on pre-order?
Yes, we offer pre-orders for select items. Simply add the item to your cart and proceed to checkout as usual. Please note that pre-ordered items may have longer processing times, with estimated shipping dates indicated on the product page. If you have any questions, our customer support team is happy to help.